FAQ#
How Do I Set Up a Work Rule?
For instructions on configuring work rules, see Work Rules.
How Do I Add a New Employee?
The procedure for adding a new employee to the system is described here: Adding a New Employee.
How Do I Find the RFID Number of a Card or Tag?
To find the RFID number, use a terminal: place the card, tag, or sticker on it, and the RFID number is shown on the terminal display.
What Should I Do If a Tag Is Lost?
If an employee loses their tag (card or keyring fob), you need to issue a new one.
Procedure:
Find the RFID number of the new tag. See “How Do I Find the RFID Number of a Card or Tag?”.
Delete the original RFID number from the employee’s profile and enter the new one. You can edit the employee’s RFID number on the Personal Details tab, in the RFID field.
How Do I Correctly Define Statutory Work Breaks?
The Czech Labour Code states:
“The employer must provide its employee with a meal and rest break of at least 30 minutes, taken in one piece, after no more than 6 hours of continuous work. For example, a young employee (under 18 years of age) must be granted a meal and rest break after 4.5 hours of continuous work. Meal and rest breaks may not be granted at the beginning or end of the working day and are not counted toward the hours worked; the working day is therefore effectively extended by this period. However, in jobs in which work cannot be interrupted, the employer must provide and ensure the employee a reasonable time for rest and meals; unlike a regular break, this time is counted toward working hours. In the case of a young employee, the employer must always provide a break after no more than 4.5 hours of continuous work. If the meal and rest break is split for any reason, at least one part must be at least 15 minutes long.”
For information on how to configure breaks, see Settings, section Breaks.
How Do I Enter Vacation, Sick Leave, etc.?
This information is entered manually in the Attendance module.
For more information, see Absence Module.
How Do I Set the Default Vacation Entitlement?
This is configured in Settings, section Vacation Entitlement Calculation.
This is where you set the vacation entitlement rule.
How Do I Manually Override the Number of Vacation Days?
This is changed in Settings, section Account State History.
In the “For Account” field, select Vacation and choose the employee for whom the change should be made. Click Add Manual Change to Account and enter the desired value. Once saved, the change is reflected in the attendance record.
What Should I Do When Terminating an Employment?
When terminating an employment, you must enter the termination date in the employee’s contract. If the employee will not return in the future (e.g. as a temporary worker), enter this in the employee’s personal data as well, in the “Employment End Date” field. If you do not enter this information, the termination is automatically set to the date you perform the action via the Terminate Employment button. You then need to choose how to handle the employee’s personal data.
A Terminal Has Failed — How Do I Replace It With a New One?
Contact your distributor, who will verify that there are no unprocessed records on the terminal and then deactivate the old terminal and activate the new one. After that, you can disconnect the existing terminal and connect the new one.